Worst Unionbank Branch in Metro Manila!
Last monday I went to Unionbank in Shaw boulevard Pasig City branch. The branch used to be International Bank or iBank before it was purchased by Unionbank.
I was there to deposit my hard earned money. I handed the deposit slip at 10:10 am. Though there were a number of customers ahead of me, but i was expecting that i could be out in less than 30 minutes. But i was terribly wrong!
I waited, and waited. One hour had passed, my name was not called.
The lady beside me was 40 minutes earlier than me, even her name was not called. She finished her transaction at approximately 2 hours and 10 minutes. I finished mine at exactly 2 hours!


from the comment of Worst Unionbank Branch in Metro Manila!
I was thinking to go there, inUnionbank Branch in Pasig. I checked on the website of their branches, and it took me to this page and I thank the person who made this comment.
Hi Toxicgirl,
There are two Unionbank branches along Shaw Boulevard Pasig.
The slow service are those of iBank branches turned Unionbank . The original Unionbanks are good.
Talaga even yung ibang taga branch sinasabi na yan ang pinaka-worst na branch…. kainis tlaga yan….sakin naman ang nangyari i have to deposit to my account kaso 3:05 na yata ako nakarating then, kinakausap ko ang guard na bka pwed ayaw din….so i have to call yung ibank branch ko, kinausap nila yung worst branch……grabe hindi pa rin pumayag ….pero may mga client pa naman sa loob….ang sakin lang naman…sana pinag-bigyan na’ko tutal client naman nila ako diba…yun lang kc ang pinakamalapit na branch na daaanan ko…..kaya dun sana ako mag-deposit…….sana makarating ‘to sa branch nila mismo…para ayusin ang serbisyo nila….pati ang guard ang pangit mag-salita parang kung sino lang ang kausap niya….”BASTOS!!!!”….bumaba talaga ang pagtingin ko sa sarili ko….First time in my Life na nakatagpo ako ng Ibank Branch, at the same time ng Guard na Bastos….
I emailed this page to them, hopefully they will read it and take action by improving their service.
Hi Ricky! I heard about your story and it took me several minutes to realize that they are really mean and do not deserve customers like you. My brother and a few numbers of friends are also working at unionbank in ortigas but not on that worst branch everybodys talking about, He’s in the unionbank building at unionbank head office.. As soon as i reach my brother i’ll send all of your complaints to him so that they can apply proper actions for that..
3:05 is five minutes late of closing time and I cannot blame them for not letting you in. Though there are some banks “na nadadaan sa paki-usap” but apparently this one is not one of them. Nonetheless, they should have treated you respectfully with an explanation and denied you entry in a proper manner.